Frequently Asked Questions

Course Achievers is an online learning platform that offers professional courses designed to help individuals develop new skills and advance their careers. We provide high-quality educational content created by industry experts across various fields including business, technology, creative arts, and personal development.

After enrolling in a course, you'll have lifetime access to all course materials including video lessons, downloadable resources, and assignments. You can learn at your own pace and access the content from any device with an internet connection.

Most courses only require a computer or mobile device with internet access and a web browser. Some specialized courses may require specific software, which will be clearly listed in the course requirements section.

Yes, our platform is fully responsive and works on all devices including smartphones, tablets, laptops, and desktop computers. You can seamlessly switch between devices while maintaining your progress.

All courses come with lifetime access. Once you enroll, you can access the course materials indefinitely, including any future updates or additional content added to the course.

We want you to be satisfied with your learning experience. Please contact our support team within 30 days of purchase if you have concerns about a course, and we'll work with you to find a solution.

Yes, you'll receive a certificate of completion for each course you finish. Certificates can be downloaded and shared on professional networks or with employers.

Prerequisites vary by course and are clearly listed on each course page. Most beginner courses have no prerequisites, while intermediate and advanced courses may require prior knowledge or experience in the subject area.

Many courses include downloadable resources such as PDFs, worksheets, and reference materials. Video content is streamed online for the best quality and security.

We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely using industry-standard encryption.

Yes, we use SSL encryption and secure payment processing to protect your financial information. We do not store credit card details on our servers.

No, all course purchases are one-time payments. There are no subscription fees, recurring charges, or hidden costs. The price you see is the total price you pay.

We occasionally offer promotional discounts on select courses. Sign up for our newsletter or follow our announcements to be notified of any special offers.

First, try clearing your browser cache and cookies, or try accessing the course from a different browser. If you still have issues, contact our technical support team with details about your problem.

Video issues are often related to internet connection speed or browser settings. Try refreshing the page, checking your internet connection, or switching to a different browser. Contact support if problems persist.

Yes, you can update your email address by contacting our support team. We'll need to verify your identity before making the change to protect your account security.

If you need to reset your password, contact our support team with your registered email address. We'll help you securely reset your password and regain access to your account.